We totally understand the extent of the dilemma which arises and the impact on everyone when any employee's performance or conduct is not up to scratch. Everyone suffers from other staff members and customers and it's usually a headache for you as well.

One errant employee can wreak havoc in the whole of your business.

We also understand how difficult it is to deal with as a Manager and the business owner.

We can help you through all of this from what to do to what to actually say or we can even come on site and take the lead for you if you are not initially confident.

We've been dealing with most issues on a daily basis for over 20 years now and we have a few tricks up our sleeve to show you.

Some of the issues we deal with on a regular basis:

• Struggling with the job & the tasks
• Standard of work is really poor and doesn't seem to much care about it
• Won't do the work, overtime, cover for days off and sickness
• Bad attitude or relationship with other staff members, customers, yourself
• Possible issues with theft
• Issues with personal hygiene

The list is endless and so is our experience in guiding managers through resolving these or any other issues.